DO NOT GO HERE IF YOU ARE FROM OUT OF PA, YOU WILL GET RIPPED OFF. I live in MI. My daughter was visiting her boyfriend in PA. Her car breaks down, and I had it towed here (a BIG mistake on my part). This place misdiagnosed the issue with the car, and installed a faulty alternator (they admit it was a faulty alternator, after I paid to ship it back for them to test). This place would only refund me a PORTION of the faulty part, after charging me a "diagnosis charge" for misdiagnosing this car's issue (I had to take the car to my usual shop here to get it right). I was told this was "above and beyond" what I should expect. Did not get full reimbursement for the defective part, no shipping reimbursement. I was told if I let them try to get this right, I would have been fully refunded. I live 5 hours away. Guess I had to be willing to drive 10 hours, God knows how many times for this shop to figure it out. AAA should get this place off of their places that you can have your car towed to. AVOID THIS PLACE!!
Sorry you did not have a no hassle experience. We offer a national warranty of 24 months from date of service. We have a 1800 number that will provide towing and cover any parts and labor that we did. We have 30,000 locations nationwide with some near you. Unfortunately you went to your own shop and called us after the repair was done. We could only give you a partial credit do to your shop could not participate in our national warranty program. Please feel free to reach out to our store.
- Monongahela Location